Frequently Asked Questions
Everything you need to know about your Attack Shark gear
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international delivery can take 10-20 business days depending on your location.
Do Attack Shark mice and keyboards come with a warranty?
Yes, all our hardware products come with a standard 12-month limited warranty that covers manufacturing defects and technical malfunctions under normal use.
How do I download the drivers for my gaming mouse?
You can find the latest drivers and customization software on our 'Downloads' page. Simply locate your model number to download the specific firmware and configuration tool.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be in their original packaging and in new condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure mobile payment options like Apple Pay and Google Pay.
Do you ship your products internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on the destination country.